Refund policy

🔄 Return & Refund Policy – Shefa Threads

🛍️ Returns

At Shefa Threads, each item is made to order, so we do not accept returns or exchanges for:

• Wrong size selected by customer
• Change of mind
• Incorrect address provided at checkout

Please make sure to review sizing charts and order details carefully before placing your order.

❌ Damaged, Defective, or Incorrect Items

We truly care about your experience. If your item arrives:

• Damaged
• Defective
• Incorrect (wrong design, size, or product)

👉 Please contact us within 7 days of delivery with:

• Your order number
• Clear photos of the issue

We will gladly offer a replacement at no extra cost.

📬 Contact Us

If you need help, we’re here for you!

📧 shefasupport@shefathreads.com